FAQ

“As a Microsoft SBS, JSN helps you to match computing solutions to your company’s present needs with a system that will grow with you as your company grows. We show you how to plan your investments in technology so that you really do get a return on your investment with the goal of becoming your trusted partner with a sincere interest in helping you to succeed.”

“Data Recovery is the process of restoring data, recovering databases and repairing files from failed hard drives, multiple hard drive failures in a RAID array, and offline or degraded RAID arrays due to mechanical failures or disasters such as fire, flood, lightning or hurricanes.”

Backup refers to the copying of date, on-site or in a remote location, so that the additional copies may be restored after a data loss event. Backup are useful primarily for two purposes: first to restore a computer to operational status following a disaster, and second to restore small numbers of files after they have been accidentally deleted or corrupted. Backups differ from archives in the sense that archives are the primary copy of data and backups are a secondary copy of data.

Maintenance is the process of checking, maintaining and preserving the operational status of your computer systems. With entry into a maintenance contract, on an on-going basis we can provide your company with its own outsourced IT department, keep tabs on the functioning of your computer systems both remotely and with on-site visits thus helping you with any emergency job you might have or provide you with the most up-to-date hardware and the latest software.

We know how important computers are in modern-day business. It is critical to make sure they run efficiently, so your business does too. If you are going to have confidence in your system, you need to trust the people looking after it. At JSN we believe that trust goes hand-in-hand with expertise. For us, building the right relationship with our clients is just as important as helping them to choose the best system for their business.

Security is the implementation of policies and procedures using hardware and software solutions in tandem to protect your vital business data. For example, you must actively address security concerns that have an impact on the applications, databases and other business assets essential to your daily operations. You must convert raw security data into actionable business intelligence. You must comply with regulations such as those dictated by the government. Most importantly you must ensure continuous business operations by mitigating risk at virtually every level of your organization - all while maintaining budgets and achieving operational efficiency.

JSN can help your organization by designing and implementing new IT policies, including;

• Anti-Virus Policies and Procedures

• E-mail Policies and Procedures

• Firewall and Internet Security

• Internet Security Policies and Procedures

• Physical Security

• User Identification and Access Management

A computer network is multiple computers connected together using a telecommunication system for the purpose of communicating and sharing resources.  JSN is a complete network solutions company that offers full network support and installation service for small, medium and large businesses.  We offer a wide range of services such as office networking, network cabling installation, wireless network installation, VPN design and build as well as remote data backup facilities. We also offer comprehensive anti-virus and anti spam packages for business.

The term wireless is normally used to refer to any type of electrical or electronic operation which is accomplished without the use of a "hard wired" connection.

Remote tech support (also technical support) is a range of services providing assistance with computer hardware or software by a technician that is not located on your business location.  In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other types of support services.

• Domain Name Registration

• E-mail Services

• Website Design

• Website Hosting

.

As an experienced Microsoft partner, we can help you make the transition to a server based network without any significant interruptions to your business. And we'll be there to help ensure you're getting the most out of your investment in your new server. We have services and solutions for all types of Small and Medium sized Businesses.